⌚ Hours: Monday through Sunday, available from 7:00 AM to 11:00 PM. 40 hours per week with 2 days off.
? Location: Celer - Carrera 53 #76 - 115, Barranquilla, Atlántico, Colombia
? Start date: October 31st
?️ Required languages: English C1

Job description:
We are looking for a Customer Service Representative (CSR) responsible for answering calls and emails in a professional manner, providing support regarding purchases and products from the Columbia Sportswear brand.

Responsibilities:
- Answer calls, chats, and emails in a professional and empathetic manner.
- Provide support and resolve queries related to purchases and products.
- Maintain accurate records and follow up on cases.
- Ensure a positive experience in every interaction.
- Work closely with the team to achieve service goals.

Requirements:
- C1 level of English.
- Minimum 1 year of experience in customer service (CSR).
- Exceptional communication and problem-solving skills.
- Ability to adapt to change and work independently.
- Organization and attention to detail.

LI-Onsite

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