Description

Application Operations Specialist I
Remote - Colombia

ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED

About the Role
The adecuado IT Applications Support candidate should have a strong background in supporting a Microsoft Dynamics 365 Finance and Operations (ERP) environment with the skillset to support various modules across the enterprise system. The candidate should have knowledge to help build out requirements in the application to help facilitate the implementation of small projects with the ERP. This position will help gather, document, and review business requirements, and will work with a team of experienced Enterprise Architects, Technical Architects, other Developers, the Quality Assurance (QA) team. This position will have an in-depth understanding of unique business needs that are required to be processed within the D365 environment. The candidate will need to have excellent written and oral communication skills with all levels of business stakeholders.

Responsibilities
- Interfacing daily with the Finance,



Accounting and Procurement teams in support of Microsoft D365 Finance and Operations (ERP)
- Taking ownership of issue resolution and communicating status updates on reported bugs from the business teams
- Coordinating between business teams and developers on code-related enhancements, including requirements gathering, testing, and deployment
- Designing, building, and implementing system and data configuration enhancements
- Supporting data quality maintenance that involves liaising with business teams, data stewards, auditing and reporting on data quality, and making core data or configuration changes as needed
- Proactively informing users of best practices to enhance productivity, improve efficiency, and increase general knowledge of Finance Automation applications
- Driving and increasing user adoption and ensuring satisfaction, including delivering training and support to users
- Staying current with periodic Microsoft D365 Finance

📌 Finance and Operations (Colombia)
🏢 Blackboard
📍 Colombia