Job description:
Shift 10 am to 8 pm CST
We are seeking an individual with versátil availability to work. They must possess the necessary knowledge and skills to carry out these tasks effectively. Required Skills: - Proficiency in Google Suite, including spreadsheets, formulas, schedule creation, and other record management functions. - Ability to conduct audits for consistency and demonstrate meticulous attention to detail. - Experience in data management and entry. - Proficiency in Canva to create certificates. - Data entry experience. - Attention to detail and ability to work on multiple projects simultaneously. - Effective communication skills. -Zoom recording processing, reports, and scheduling
Responsibilities:

Moderating Support Group sessions, opening up the Zoom room for facilitators, taking attendance, monitoring the group’s chat functions and content, and answering participant questions during sessions. ● Providing technical and connectivity assistance for participants and the GPS team. ● Responding to and managing all program-related questions. Monitoring email,



voicemail, and text messages from participants. ● Providing troubleshooting for technical issues. ● Helping diagnose and prioritize issues with technology or process. ● Providing pleasant, kind, and generous customer service for a diverse participant population.
Skills and qualifications - Hard and soft skills: Required Skills: - Proficiency in Google Suite, including spreadsheets, formulas, schedule creation, and other record management functions. - Ability to conduct audits for consistency and demonstrate meticulous attention to detail. - Experience in data management and entry. - Proficiency in Canva to create certificates. - Data entry experience. - Attention to detail and ability to work on multiple projects simultaneously. - Effective communication skills. -Zoom recording processing, reports and schedules

Job Type: Full-time
Application Question(s):
Do you have Proficiency in Google Suite

📌 Participant Support Specialist and Moderator (Medellín)
🏢 Solvo S
📍 Medellín