Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

-
Handle customer inquiries via phone and email

-
Assist clients with travel questions, reservations, and general support
- Provide accurate information regarding destinations, policies, and procedures

-
Maintain professional and courteous communication at all times

-
Follow established company processes and service standards

-




Document customer interactions as needed

Qualifications:

-
Strong verbal and written communication skills

-
Customer service experience preferred, but not required

-
Ability to work independently and manage time effectively

-
Basic computer skills and comfort using online systems

-
Attention to detail and a customer-first mindset

-
Interest in the travel industry is a plus

What We Offer:

-
Adaptable scheduling options (part-time or full-time)

-
Training and ongoing support

-
Opportunities for advancement within the travel industry

-
Supportive and team-oriented work environment

📌 Customer Service Representative – Travel Industry (Madrid)
🏢 Hjbtravels
📍 Madrid