Your Role at Nutrient…
You’ll join our Support team, a group trusted by customers to help them succeed in building with our products. As a Developer Support Engineer, you’ll provide hands-on technical guidance, troubleshoot challenging implementation issues, and collaborate with internal teams to improve the developer experience.
You’ll primarily support customers using our Web SDK (both Standalone and backed by Document Engine), Document Web Services and Document Engine. We’re especially interested in candidates who can overlap significantly with US Eastern Time working hours, but we’re open to applicants from multiple regions.
What You’ll Work On…
- Joint ownership of customer relationships, guiding developers through integrations and helping them maximize the value of Nutrient’s products.
- Deliver excellent developer-focused support.
- Improve public documentation, API references, and code samples to make adoption of our products easy and enjoyable.
- Contribute to automated tests, internal tooling, and knowledge-sharing initiatives across the organization.





What You’ll Bring…
- Excellent written communication and problem-solving skills — you can explain complex technical concepts clearly.
- A proactive mindset and a genuine desire to help customers succeed.
- Ability to build trust with both customers and internal teams, understanding not just a single ticket but the broader use case.
- A bias toward action — you follow through, ensure issues are prioritized, and advocate for what helps customers and reduces churn.

If you’ve made it this far: tell us about your past work experiences — what was the thing you liked least about how things were done, and what was the thing you liked most?
What You’ll Bring…
At Nutrient, we’re not just hiring for skills — we’re hiring for mindset. The people who thrive here are:
- Collaborators: You collaborate openly, listen actively, and prioritize team success over ego.
- Hungry Learners: Rapid learning fuels progress and career

📌 Developer Support Engineer (Colombia)
🏢 Nutrient
📍 Colombia