Company Description
At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals who care deeply about helping clients during some of the most difficult times in their lives.

If you're looking for a long-term leadership opportunity where you can make an impact, develop your career, and help build a high-performing team, we'd love to hear from you. Apply today

Job Description
Are you an experienced
Personal Injury Demand or Records Manager
looking for an opportunity to lead a high-performing team while working remotely?

The Ward Law Group is one of the fastest-growing plaintiff personal injury firms in the United States. We're seeking a bilingual (English/Spanish) leader to oversee our Demand Department, improve operational performance, coach team members, and help deliver outstanding results for our clients.

If you thrive in a fast-paced environment, enjoy developing people, and have experience leading personal injury teams, we'd love to hear from you.





Compensation
- 100% Remote
- Full-time
- Long-term opportunity with a growing U.S. law firm

What We Offer
- Work directly with an established U.S. personal injury law firm
- Fully remote position
- Leadership opportunity with a growing department
- Ongoing coaching and professional development
- Long-term career growth
- Collaborative and supportive team environment
- Opportunity to make a meaningful impact on client outcomes

What You'll Do
- Lead and coach the Demand Department team
- Monitor department productivity and quality
- Conduct performance reviews and coaching sessions
- Improve workflows and operational efficiency
- Review KPIs and reporting
- Partner with firm leadership on department initiatives
- Ensure timely demand preparation and case progression
- Resolve escalated client or operational issues
- Support hiring, onboarding, and employee development
- Foste

📌 Bilingual Personal Injury Demand Manager (Bogotá)
🏢 The Ward Law Group, Pl
📍 Bogotá