I’m helping
Brothers In Arms Tree Services
find a top candidate to join their team
full-time
for the role of
Executive Assistant / Office Manager
.

You'll drive efficiency and growth by optimizing operations and enhancing customer experience.

Compensation:

USD 8 - 11/hour

Location:

Remote: Colombia

Mission of Brothers In Arms Tree Services:

"To build the most trusted tree service company in our region by combining exceptional customer service, professional craftsmanship, and a culture of continuous improvement. We believe every customer interaction matters, and we're committed to creating systems that help our team deliver an outstanding experience every time."

What makes you a strong candidate:
- You are proficient in Office management, Google Drive, Executive assistance, Customer service, Calendar management.
- English - Fully fluent

Responsibilities and more:

Customer Communication:
- Answer incoming calls, texts, and emails professionally.
- Serve as the first point of contact for new customers and existing customers.




- Schedule tree service estimates for the sales/estimating team.
- Confirm estimate appointments with customers.
- Route technical questions to the correct estimator, crew leader, or operations specialist.
- Follow up with customers who have requested estimates but have not yet approved or scheduled work.

Data Management:
- Keep customer information, job notes, and appointments updated inside our CRM.
- Organize office documents, customer records, company forms, and Google Drive files.
- Maintain trackers for vehicle registrations, trailer registrations, insurance documents, and renewal dates.

Administrative Support:
- Help manage the owner’s calendar, reminders, and daily priorities.
- Help create and update company SOPs, checklists, and office processes.
- Track important business deadlines and make sure follow-ups are completed.
- Help organize employee onboarding paperwork and make sure required forms are completed.
- Assist with ba

📌 Executive Assistant (Colombia)
🏢 Emma of Torre.ai
📍 Colombia