On-Site | Barranquilla, Colombia

$230 USD per week

Are you fluent in both English and Spanish? Do you enjoy helping customers while identifying opportunities to turn conversations into appointments and business opportunities?

We are seeking motivated, professional, and customer-focused Bilingual Customer Support & Lead Generation Specialists to join our growing team in Barranquilla.

In this role, you will serve as the first point of contact for customers across multiple communication channels, including phone, email, chat, and SMS. You'll help resolve customer inquiries, schedule appointments, support internal teams, and play a key role in converting inbound inquiries into qualified leads.

This is an excellent opportunity for individuals who have strong communication skills, enjoy working in a fast-paced environment, and are confident speaking with customers in English and Spanish.

What You'll Do

Handle inbound customer inquiries through phone, email, live chat, and SMS
Deliver exceptional customer service and support
Convert inbound inquiries into scheduled appointments




Educate customers on available services and solutions
Coordinate with internal departments to ensure customer needs are addressed
Process appointment scheduling, rescheduling, and cancellations
Create and route support tickets when necessary
Assist internal teams with administrative and customer support tasks
Maintain accurate records and documentation within company systems
Provide professional communication across all customer touchpoints

Why Join Us?

Stable full-time opportunity
Weekly pay
Supportive team environment
Opportunity to develop customer service and sales skills
Career growth potential
Dynamic and engaging work environment

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our Process Includes

Resume Review
Prescreen Questionnaire
One-Way Video Interview
Live Interview
Final Interview

Please Note

English res

📌 Bilingual Customer Support (Puerto Colombia)
🏢 Resolv Global
📍 Puerto Colombia