We are seeking BusinessServices Manager
Place: Bogotá, Colombia

About the Role:
As a CBRE Business Services Manager, you will manage a team responsiblefor providing administrative, process improvement initiatives, and financialfunction support to FM area.

This role is responsible for providing data analysis support to areasof the business including operations, teams, job functions, and senior Latammanagement.

What do youneed?
Bachelor's Degree preferred with 2 – 4 years of relevant experience. Inlieu of a degree, a combination of relevant experience (4+ years) and othereducation (such as qualifications/diplomas, etc) will be considered.
What willyou do?

Main functions:
OperationsManagement: Coordinates daily processes to ensure services are delivered ontime and within budget.
QualityAssurance (SLA): Measures and monitors compliance with Service Level Agreements(SLAs), ensuring that promised standards are met for internal and externalclients.
ProcessOptimization: Analyzes performance using data to identify bottlenecks andimplement continuous improvements that reduce costs and increase productivity.
StrategicLiaison: Acts as a bridge between company management and operational teams,ensuring that the service area supports overall business objectives.
Deep knowledgein: data analysis and KPIs management

What willyou do?
Act as liaison with business leaders, department managers, and otherinternal and external clients to forecast workload demand and projectdeliverables.
Work with business leaders to resolve conflicting priorities.
Lead by example and model behaviors that are consistent with CBRE RISEvalues.
Influence parties of shared interests to reach an agreement.
Identify, troubleshoot,



and resolve day-to-day and moderately complexissues that may or may not be evident in existing systems and processes .
Business functions, predominantly facilities management.
Analyze and use data to drive impactful changes and improvement
Identify, troubleshoot, and resolve day-to-day and moderately complexissues which may or may not be evident in existing systems and processes.

Requiredskills:
Confident and capable of presenting to client team; talking throughregional performance on a monthly basis
In-depthknowledge of Microsoft Office products – Power BI preferable.
Extensive organizational skills with a strong inquisitive mindset.
Critical thinking/analytical mindset
Data driven with the ability to calculate difficult figures such aspercentages, fractions, and other financial-related calculations.
Management skills to motivate team impact on quality, efficiency, andeffectiveness of the performance function.
Ability to guide the exchange of sensitive, complicated, and difficultinformation, convey performance expectations and handle problems

Why CBRE?
By joining CBRE, you becomepart of the world leader in commercial real estate services and investment,helping businesses and individuals thrive. We are dynamic, decisive, andforward-thinking professionals who make a significant impact.

Our collaborative culture is built on ourshared values:
Respect, Integrity, Service,and Excellence, and we value the diversity of perspectives, backgrounds, andskills within our team. At CBRE, you have the opportunity to reach your fullpotential. Our hiring values: At CBRE, we are committed to fostering a culturewhere everyone feels part of the community. We value diverse perspectives andexperiences and welcome all applications.

📌 Business Services Manager (Colombia)
🏢 Cbre
📍 Colombia