About the Opportunity

RVStaffing is partnering with a rapidly growing healthcare company based in Medellín that operates premium patient-centered healthcare brands serving international patients. Their flagship dental tourism brand connects patients—primarily from the United States—with world-class dental care in Colombia, delivering a highly personalized and concierge-level experience.

The organization is expanding quickly and is seeking an experienced Patient Sales & Treatment Coordinator to support patient acquisition, treatment coordination, and overall patient experience.

About the Role

As a Patient Sales & Treatment Coordinator you will serve as the primary point of contact for prospective international patients. You will guide patients through every step of their journey—from their initial consultation through treatment confirmation and travel preparation.

This is a consultative sales role that combines patient education, relationship management, treatment coordination, and sales. The adecuado candidate is comfortable discussing treatment options and pricing, managing patient communications, and helping patients confidently move forward with their treatment plans.

What You’ll Do

- Conduct virtual and occasional in-person consultations with prospective international patients, primarily from the United States.
- Review patient photos, X-rays, and medical records to gather complete case information.
- Collaborate with dentists and clinical staff to finalize treatment recommendations and pricing.
- Present treatment plans and quotations clearly and professionally.
- Address patient questions and objections while guiding them toward a treatment decision.
- Follow up consistently with prospective patients via phone, WhatsApp, email, and CRM platforms.
- Coordinate appointment scheduling, travel logistics, and pre-arrival requirements for confirmed patients.




- Maintain accurate patient records and communication history within the CRM.
- Track and report key pipeline metrics, including:
- Consultations completed
- Treatment plans presented
- Conversion rate
- Confirmed patients
- Deliver an exceptional patient experience throughout the entire sales and onboarding process.

What You’ll Bring to the Team

- Fluent English (spoken and written) — required and non-negotiable.
- 3+ years of experience in patient coordination, healthcare sales, dental or medical reception, or consultative sales.
- Comfortable discussing treatment pricing and confidently asking for the sale.
- Strong organizational and multitasking skills.
- Experience using CRM systems and digital communication tools.
- Excellent communication and customer service abilities.
- Previous experience in dental clinics, cosmetic dentistry, healthcare services, or medical tourism is highly valued.
- Knowledge of dental procedures such as veneers, implants, crowns, and smile design is a strong plus.
- Experience working with international patients or U.S.-based clientele is highly desirable.
- Ability to thrive in a fast-paced, growth-oriented environment.

What We Offer

- Competitive compensation package
- Opportunity to join a rapidly growing international healthcare organization.
- Professional growth and career advancement opportunities.
- Collaborative and high-performance team environment.
- The ability to make a meaningful impact by helping patients access life-changing healthcare services.

Pregunta(s) de postulación:

- How would you rate your English level from 1 - 10?
- How many years of experience do you have working in patient coordination, healthcare sales, dental clinics, medical offices, or medical tourism?
- Have you been responsible for presenting treatment plans, discussing pricing, and converting patients or clients into confirmed appointments or sales?
- What is your salary expectation in COP?

Lugar de trabajo: Empleo presencial

📌 Patient Sales & Treatment Coordinator (Colombia)
🏢 RVStaffing
📍 Colombia