Case Processing Assistant (C1)

Case Processing AssistantModality: Remote (Home Office)
Pay: 1200 USD per month
Schedule: Monday through Friday, 8 AM – 5 PM Pacific Time

Who We Are

Quiroga Law Office PLLC was founded in 2009 with a mission to stand bravely beside as many immigrants as possible to fight for and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants.

The firm represents clients nationwide in matters involving asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protected status, green cards, waivers, and consular processing.

Quiroga Law Office PLLC has a collaborative, dynamic, and growth-oriented culture focused on the professional and personal development of its team. The firm takes pride in being organized, innovative, accountable, and committed to excellence in the work delivered to clients.

Responsibilities

- Draft and prepare initial versions of letters, forms, declarations, briefs, and other case-related documents.
- Review client information, case materials, and supporting documents for completeness, consistency, and accuracy.
- Identify missing information, inconsistencies, documentation errors, or pending items that may affect case preparation.
- Assemble case packets and ensure required documents are properly organized before submitting them to the Case Coordinator.
- Request, verify, and follow up on required case materials from clients or third parties.
- Review case status regularly and keep notes, records, and updates accurate in the internal system.
- Conduct introductory calls with clients and document relevant information accurately.
- Communicate with clients regularly and provide clear, timely, and respectful updates.
- Translate during client meetings when needed.
- Escalate unresolved issues to the Case Coordinator for guidance.
- Handle sensitive and confidential information with professionalism and care.




- Follow internal procedures and meet quality standards for case preparation and documentation.

What We Are Looking For (Requirements)Technical & Core Requirements:

- Bilingual: Fluent in English and Spanish, written and spoken.
- English Proficiency: Advanced English level, C1 required.
- Education: University degree or professional bachelor’s degree required in Law, Political Science, International Relations, Public Administration, Government, Social Sciences, Humanities, or another field strongly aligned with legal support, documentation, research, writing, and client service.
- Writing & Documentation Skills: Strong writing, reading comprehension, and documentation skills.
- Attention to Detail: Ability to identify inconsistencies, missing information, documentation errors, and pending items.
- Organization & Reliability: Strong organization, time management, and consistency in following procedures.
- Tech Savvy: Proficient in Microsoft Office and digital platforms.
- Remote Work Setup: Reliable home office setup and ability to work full time during Pacific Time business hours.

Soft Skills & Values:

- Professionalism & Discretion: Ability to handle sensitive and confidential information with care.
- Empathy with Clients: Genuine care, understanding, and respect in every interaction.
- Communication Skills: Clear, timely, and respectful communication with clients and team members.
- Team Mentality: Collaborative, supportive, and committed to shared success.
- Accountability: Reliable, responsible, and committed to quality standards.

Computer Requirements

- Windows 11 or higher
- RAM: 16 GB DDR4 or higher
- Processor: Intel i5 10th gen or newer, Intel i7 6th gen or newer, or AMD Ryzen 5 or higher
- Internet: Stable internet connection suitable for remote work, video calls, and daily use of digital platforms

Job Type: Full-time

Application Question(s):

- Are you a graduate of a university program in Law, Political Science, or International Relations?

Education:

- Bachelor's (Required)

Language:

- English (Required)

Work Location: Remote

📌 Bilingual Case Processing Assistant (Colombia)
🏢 Quiroga Law Office
📍 Colombia