About Us

At Somewhere (formerly Support Shepherd), we’re all about helping talented professionals like you land amazing remote job opportunities with top global companies. Our process is simple: we match you with a company that values your skills, offers competitive pay, and provides a great work environment - without the hassle of endless job hunting. With years of experience in remote hiring, we ensure a smooth application process and long-term career growth for our candidates.

Join a company that truly values your talent. Learn more at .

Job Description

The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy!

Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!

Responsibilities

- Communicate with customers via phone, email and chat.




- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
- Administrative tasks.

Qualifications

- English fluency.
- Sales experience.
- Typing at least 50 words per minute.
- 1-5 years of customer service experience.
- Knowledge of Google Workspace and various customer relationship management softwares.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.

Why work for us?

- Independent contractor agreement paid 2x monthly
- Client has a desire for long term commitment
- Work-Life balance
- Versátil work schedule
- Growth opportunity

Job Type: Full-time

Work Location: Remote

📌 Customer Service Representative (1+ year Experience required ) - Fully Remote (Colombia)
🏢 Somewhere
📍 Colombia