Billing & Accounts Receivable Specialist

Billing & Accounts Receivable Specialist

Special Service Freight Co.

Remote, Bogotá D.C., Bogotá D.C., Colombia

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Non-Negotiable

About the Company

1840 & Company is a general organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.

About the Job

We are seeking a detail-oriented Billing & Accounts Receivable Specialist with 2+ years of experience to manage billing operations, customer billing inquiries, and administrative support. The ideal candidate will ensure timely and accurate invoicing, maintain billing records, support collections activities, and provide exceptional customer service while collaborating with internal teams.

Job Overview

- Employment Type:

Full-Time Independent Contractor

- Department:

Finance And Accounting

- Job Level:

Intermediate

Education & Experience

- Years Of Experience:

2 Years

- Business Model:

SaaP (Service-As-A-Product)

SaaS (Software As A Service)

Subscription

- Minimum Education Level:

- Qualification:

None

Skills

- Tools/Platforms:

Microsoft Office Suite

Microsoft Excel

Document Management Tools

Billing Software

Accounts Receivable Systems

Accounting Software

Customer Billing Portals

Email Tools (Gmail/Outlook)

Edi Billing Systems

Crm / Customer Support Platforms

- Additional Skills:

None

- Common Methodologies/Frameworks:

Customer Billing Support





Record Keeping & Documentation Compliance

Billing Operations Management

Accounts Receivable Management

Invoice Processing & Review

Edi Billing Process

Revenue Reporting & Reconciliation

Billing Dispute Resolution

Collections Support Process

- Additional Skills:

None

- General Skills:

Financial Reporting

Financial Systems

Account Management

Financial Data

- Additional Skills:

None

- Soft Skills:

Problem Solving

Attention To Detail

Communication

Time Management

Active Listening

Positive Attitude

Team Collaboration

Analytical Model

Data Management

Analytical Thinking

- Additional Skills:

None

Requirements

- Technological Requirements:

- Language:

English

- Location:

Colombia

Responsibilities

- Process all corporate and station-generated billing transactions and related documentation under the guidance of the Corporate Billing Supervisor and Controller.
- Prepare, review, and submit invoices accurately and on time.
- Manage all portal and Electronic Data Interchange (EDI) billing processes.
- Provide phone and customer support during regular business hours (Monday through Friday, until 5:00 PM).
- Respond to customer inquiries regarding Proofs of Delivery (PODs), supporting documentation, invoices,billing discrepancies,



and rate-related questions.
- Investigate customer billing disputes and outstanding balances in collaboration with dispatch and operations teams, recommending appropriate actions such as collections, account closure, or revised payment terms.
- Generate and distribute weekly Unbilled Revenue Reports to all station locations and coordinate with managers to ensure timely follow-up. Escalate unresolved items to the Corporate Billing Supervisor.
- Maintain accurate filing of invoices, supporting documentation, payment records, and other billing-related files in both digital and physical formats.
- Ensure all billing records and administrative documents are organized, current, and compliant with company record-keeping standards.
- Provide general administrative and office support as needed.
- Perform other duties and special projects as assigned.

Qualifications

- 2+ years of experience in billing, accounts receivable, invoicing, or a related accounting/administrative role.
- Experience with customer service and handling billing inquiries.
- Familiarity with EDI and customer billing portals is highly preferred.
- Strong attention to detail with excellent organizational and time management skills.
- Ability to investigate and resolve billing discrepancies efficiently.
- Proficient in Microsoft Office, particularly Excel, and accounting or billing software.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.

Working Hours

Flexible working hours

📌 Billing & Accounts Receivable Specialist (Colombia)
🏢 1840
📍 Colombia