About the Role

We are seeking a proactive, highly organized Account Manager who is fluent in Spanish and English to manage a portfolio of client accounts. Our clients are primarily CEOs and executive leaders of small-to-mid-sized companies (5–50 employees), and this role centers on supporting and maintaining their operations hygiene—ensuring their internal organizational structures, processes, and staffing needs run smoothly.

This is a high-ownership role for someone who can operate independently, conduct regular account audits, and serve as a trusted extension of company leadership.

Compensation:

- COP 3,220,000–4,020,000 per month

Work Schedule:

- Monday to Friday, 30 hours per week (120 hours per month)

Key Responsibilities

- Manage a portfolio of client accounts, acting as the primary point of contact for CEOs and executive stakeholders.
- Oversee and support clients' day-to-day operations, with a focus on operational hygiene and internal organizational structure.
- Conduct daily and weekly account audits, with heightened attention to critical or at-risk client accounts.
- Communicate clearly and proactively with internal team members regarding staffing needs, including replacement staff, future client staffing, and additional staffing for specific accounts.
- Track key account metrics and numbers, providing clear daily updates on work status and account health.
- Identify issues early, take initiative, and drive resolutions without waiting to be asked.
- Collaborate closely with team leads to ensure alignment on client needs and priorities.

Required Qualifications





- Full professional fluency in Spanish and English (written and verbal)—many of our clients and assistants work with Spanish-speaking audiences.
- Prior experience as an Account Manager working directly with CEOs, founders, or executives of high-level companies.
- Solid background in running or supporting operations for companies with 5–50 employees.
- Strong organizational skills with demonstrated ability to keep multiple accounts, tasks, and metrics on track.
- Excellent, proactive communication skills—comfortable flagging needs, risks, and updates without prompting.
- A team player with high problem-solving ability and strong initiative.

Preferred Qualifications

- AI proficiency—comfort using AI tools to streamline account audits, reporting, and operational workflows.
- Experience in staffing, virtual assistant services, or client operations management.
- Familiarity with operational auditing or process documentation.

What Success Looks Like

- Client accounts are audited consistently (daily/weekly) with issues surfaced and addressed early.
- Leadership can confidently delegate account audits, knowing they'll be handled at the same standard.
- Internal teams always have clear, current information on staffing needs per account.
- Daily updates are organized, numbers-driven, and reliable.

Adecuado Candidate Profile

You're sharp, self-directed, and thrive on ownership. You don't wait for instructions—you spot what needs doing and do it. You communicate clearly, stay organized under pressure, and build genuine trust with executive-level clients.

Job Type: Full-time

Work Location: Remote

📌 Bilingual Account Manager (Spanish/English) (Colombia)
🏢 Goldbar Staffing
📍 Colombia