Collections Specialist
Collections Specialist
Viking Fence
Remote, Bogotá D.C., Bogotá D.C., Colombia
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Non-Negotiable
About the Company
1840 & Company is a general organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.
About the Job
The Collections Specialist will assist with maintaining the critical relationship between our company and our clients and collecting payments from these individuals or businesses. The role will have personal and team monthly collection goals. The role is responsible for calling upon assigned accounts to facilitate collection of open invoices within established terms and to assist the customer with resolving their issues. The Collections Specialist will be responsible to secure payments or payment commitments and work as an account manager for our clients.
Job Overview
- Employment Type:
Full-Time Independent Contractor
- Department:
Finance And Accounting
- Job Level:
Intermediate
Education & Experience
- Years Of Experience:
2 Years
- Business Model:
Direct Sales
Subscription
- Minimum Education Level:
- Qualification:
None
Skills
- Tools/Platforms:
Microsoft Office Suite
Microsoft Excel
Microsoft Word
Document Management Tools
Billing Software
Accounts Receivable Systems
Accounting Software
Dialer / Phone Systems
Crm / Customer Management Tools
- Additional Skills:
None
- Common Methodologies/Frameworks:
Collections Management
Payment Follow-Up & Commitment Tracking
Customer Account Management
Billing Issue Resolution
Payment Processing
Collections Reporting & Aging Analysis
Credit & Collections Process
Dispute Resolution & Customer Communication
Accounts Receivable Management
- Additional Skills:
None
- General Skills:
Account Management
Financial Analysis
Financial Management
Financial Data
- Additional Skills:
None
- Soft Skills:
Problem Solving
Attention To Detail
Communication
Active Listening
Team Collaboration
Analytical Thinking
- Additional Skills:
None
Requirements
- Technological Requirements:
- Language:
English
- Location:
Colombia
Responsibilities
- Confirm payments for assigned customers, sanitation and storage containers.
- Collect payments for past due and assist customer with billing issues or problems preventing payment.
- Process credit card and check payments from customers.
- Maintain the relationship between us and the customer.
- Other duties as assigned.
Knowledge, Skills & Abilities
- 2-3 years of collections experience.
- Experience with accounts receivable preferred.
- Construction industry experience preferred.
- Knowledge of Lien Laws and Bonding Rights is a plus.
- Intermediate experience in Microsoft Office including Excel, Word and Outlook.
- Demonstrated strong attention to detail and accuracy.
- Ability to use logic and reasoning to accomplish tasks, analyze data and propose solutions.
- Ability to manage multiple tasks, stay organized, set priorities, plan ahead, and meet deadlines.
- Ability to work effectively both independently and as part of a team.
- Excellent written and verbal communication skills.
- Demonstrated tenacity and the ability to work through obstacles.
- Initiative to learn and a great work ethic.
Working Hours
- Monday:
7 A.M. - 4 P.M.
- Tuesday:
7 A.M. - 4 P.M.
- Wednesday:
7 A.M. - 4 P.M.
- Thursday:
7 A.M. - 4 P.M.
- Friday:
7 A.M. - 4 P.M.
📌 Collections Specialist (Colombia)
🏢 1840
📍 Colombia