Our client, a growing healthcare practice, is seeking an experienced Medical Scheduler / Receptionist to join their team. This role is adecuado for someone who enjoys interacting with patients, excels at managing schedules, and thrives in a fast-paced healthcare environment.
As the first point of contact for patients, you will play a key role in delivering an outstanding patient experience by managing appointment scheduling, handling inbound calls, maintaining accurate patient records, and ensuring all required documentation is completed.
Key Responsibilities
- Answer inbound patient calls professionally and courteously.
- Schedule, reschedule, and confirm patient appointments.
- Follow up with patients regarding intake forms and outstanding documentation.
- Maintain accurate patient records within the EMR system (Tebra).
- Respond to general patient inquiries and provide excellent customer service.
- Communicate scheduling updates and documentation requirements to patients.
- Perform general administrative and clerical duties as needed.
- Ensure HIPAA compliance and maintain patient confidentiality at all times.
Required Qualifications
- Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist,
or in a similar healthcare administrative role.
- Experience using Tebra EMR is required.
- Excellent verbal and written English communication skills.
- Strong customer service skills and professional phone etiquette.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Strong organizational skills with exceptional attention to detail.
- Ability to work independently with minimal supervision.
We're Looking For Someone Who Is
- Friendly, professional, and patient-focused.
- Comfortable handling a high volume of inbound patient calls.
- Organized and able to multitask efficiently.
- Proactive, reliable, and detail-oriented.
- Committed to delivering an exceptional patient experience.
Work Schedule
- Part-Time
- Tuesday, Thursday, and Friday
- 9:00 AM – 3:00 PM (U.S. Central Time)
Technical Requirements
- Reliable computer or laptop.
- Stable high-speed internet connection.
- Professional headset with microphone.
- Quiet, distraction-free home office.
- Fully remote position.
- Opportunity to join a growing healthcare practice and contribute to delivering exceptional patient care.