We are looking for a highly organized and proactive Project Coordinator to join our growing Project Management team. This role is responsible for coordinating post-sales implementation activities, ensuring customer readiness, scheduling project meetings, tracking deliverables, and supporting projects from kickoff through completion.

The Project Coordinator will work directly with customers and internal technical teams to ensure projects remain on schedule while providing an outstanding customer experience. This is a customer-facing role that requires excellent communication, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

This is a fully remote position supporting customers across the United States. Candidates must be available during U.S. business hours, with flexibility to work until 5:00 PM Pacific Time.

Responsibilities

- Serve as the primary point of contact during customer onboarding.
- Contact customers after project assignment to initiate project planning.
- Verify customer readiness before implementation, including server setup and remote access requirements.
- Schedule project kickoff meetings and follow-up meetings.
- Coordinate communication between customers, Project Managers, and technical specialists.
- Monitor project timelines, milestones, and deliverables.




- Follow up with customers and internal teams to ensure project readiness and prevent delays.
- Maintain accurate project documentation and internal project records.
- Update project status in internal systems.
- Support administrative activities for the Project Management team.
- Coordinate project closeout activities and ensure all deliverables have been completed.
- Assist with project completion processes and internal documentation.

Required Qualifications

- 2–5 years of experience in Project Coordination, Project Management, or Project Administration.
- Experience coordinating customer-facing projects.
- Experience working within software, SaaS, IT, engineering services, or professional services environments.
- Excellent organizational and time management skills.
- Strong customer service and communication skills.
- Ability to manage multiple projects simultaneously.
- Strong problem-solving and follow-up skills.
- High attention to detail.
- Ability to work independently while collaborating with cross-functional teams.
- Fluent English (written and spoken).

Required Skills

- Salesforce
- Monday.com
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- OneNote
- Microsoft Office Suite

Nice to Have

- Experience with NetSuite.
- Experience coordinating software implementation or technical projects.

Job Type: Full-time

Work Location: Remote

📌 Project Coordinator (Colombia)
🏢 Ground Game
📍 Colombia