Location: 100% Remote
Job Type: Full-Time
Number of Vacancies: 1
Schedule: Friday through Monday, from 8:30 a.m. to 5:00 p.m. PST (Los Angeles time)
Lunch Break: 1:00 p.m. to 1:30 p.m. PST

Compensation

- Hourly Rate: USD $5.00–$6.50 per hour, depending on experience.
- Performance-Based Commissions: In addition to the hourly rate, this position offers commissions based on individual sales results.
- Depending on personal performance and sales outcomes, representatives may earn approximately $150 to $3,000 USD p/Month in commissions. Commission earnings are performance-based and are not guaranteed.

About the Position

The Spanish Group is looking for a professional, organized, and results-driven Bilingual Sales Representative to help increase sales by identifying new business opportunities, following up with prospective customers, closing outstanding quotes, and maintaining strong relationships with existing clients.
This is a full-time remote opportunity that combines a stable hourly rate with the potential to earn additional income through commissions. Successful representatives who consistently achieve their sales goals can significantly increase their total earnings.
The Sales Representative will present The Spanish Group’s services to prospective customers, support clients throughout the ordering process, and provide prompt, courteous, and knowledgeable assistance.
The idóneo candidate is confident communicating with customers, comfortable working toward sales targets, and capable of identifying client needs and recommending appropriate solutions.
Applicants must have a reliable computer, high-speed internet connection, and a quiet workspace free from background noise.
Responsibilities

- Become familiar with the company’s services, prices, processes, and available solutions.
- Answer inbound calls and assist prospective and existing customers.
- Handle outbound calls, missed calls, emails, leads, and customer inquiries.




- Conduct sales calls and explain the benefits and features of the company’s services.
- Follow up on outstanding quotes and assist prospective customers in completing their orders.
- Work toward individual sales goals, revenue targets, and sales quotas.
- Collaborate with the Sales Manager to implement effective sales strategies.
- Identify opportunities to increase order value by recommending relevant services.
- Maintain accurate records of sales activities and customer interactions in the company’s CRM.
- Build and maintain positive relationships with prospective and existing customers.
- Provide excellent customer service throughout the sales process and after an order is placed.
- Resolve customer questions, concerns, or complaints promptly and professionally.
- Coordinate with other departments when necessary to ensure customer satisfaction.
- Develop rapport with leads and communicate in a friendly, helpful, and persuasive manner.
- Explain the company’s services and guide customers through the online ordering process.
- Assist customers with questions, special requests, and payment processing.
- Process customer payments over the phone when required.
- Handle emails professionally and maintain proper email organization and archiving.
- Maintain a positive working relationship with members of the Sales and Customer Service teams.

These are examples of the position’s responsibilities. Daily tasks may vary depending on business needs.
Qualifications

- Associate or bachelor’s degree.
- Outstanding English fluency, both written and spoken.
- Strong verbal and written communication skills.




- At least two years of experience in sales, customer service, or a related position.
- Previous experience achieving sales goals or working under a commission structure is preferred.
- Strong computer skills, including Microsoft Office and Google Workspace.
- Ability to communicate confidently with prospective customers and close sales.
- Ability to begin immediately or as soon as possible.
- Fluency in an additional language, such as Spanish, Portuguese, or French, is a plus.

Skills Required

- Sales orientation and goal achievement
- Customer focus
- Persuasive communication
- Lead follow-up and closing skills
- Problem-solving
- Flexibility
- Diplomacy and tact
- Personal accountability
- Teamwork
- Empathy
- Interpersonal skills
- Planning and organization
- Attention to detail
- Time management
- Ability to work in a fast-paced environment

Minimum Computer Requirements

- Windows, Linux, or macOS
- Intel Core i5 processor or equivalent
- At least 500 MB of available hard-drive space
- At least 6 GB of RAM; 8 GB is preferred

Internet Requirements

- Download speed of at least 25 Mbps
- Upload speed of at least 5 Mbps
- Stable and reliable internet connection

Equipment and Workspace Requirements

- Large monitor or second monitor
- Ergonomic chair
- Ergonomic armrest
- Quiet and professional workspace free from background noise

Application Questions

- How soon can you start?
- How many years of professional sales experience do you have?
- Are you comfortable working with sales goals and performance-based commissions?
- Are you available to work Friday through Monday from 8:30 a.m. to 5:00 p.m. PST?
- Do you have a quiet workspace and equipment that meet the position’s requirements?

Job Type: Full-time

Application Question(s):

- How soon can you start?

Education:

- Bachelor's (Required)

Experience:

- Sales Representative: 3 years (Required)

Language:

- fluently in English (Required)

Work Location: Remote

📌 Bilingual Sales Agent (100% remote) (Colombia)
🏢 The Spanish Group
📍 Colombia