02 ago
|
Adstract Digital
|
Colombia
02 ago
Adstract Digital
Colombia
About the job
Remote Appointment Setter – Med Spa Leads
Position: Remote Appointment Setter
Employment Type: Full-Time Independent Contractor
Schedule: Monday to Friday, aligned with Canadian business hours
Compensation: US$500 per month
Location: Remote
About the Role
We are hiring an experienced and reliable remote appointment setter to follow up with inbound leads for med spas and aesthetic clinics.
This is not primarily a cold-calling position. You will contact people who have already expressed interest through our advertising campaigns. Your job is to respond quickly, understand what they are interested in, answer basic questions, handle objections, collect deposits when required, and book qualified appointments into the clinic’s scheduling system.
You will also follow up with booked clients and confirm appointments to help reduce no-shows.
Compensation
- US$500 monthly base salary
- Full-time independent contractor position
- Compensation may be reviewed based on performance, reliability, and increased responsibilities
- No commission is offered at this time
The base salary is tied to meeting the required attendance, activity, reporting, communication, and performance expectations.
Key Responsibilities
- Respond quickly to new inbound leads
- Call, text, and follow up with interested prospects
- Explain clinic offers and available treatments
- Qualify leads based on the clinic’s requirements
- Handle common questions and objections
- Book appointments accurately in GoHighLevel
- Update pipeline stages and lead statuses in GoHighLevel
- Maintain complete and accurate notes for every lead
- Collect deposits when required
- Confirm appointments using the established reminder process
- Submit an End-of-Day performance report
- Participate in call reviews, coaching, and ongoing training
Appointment Confirmation Process
You will be expected to follow a structured confirmation process, which may include:
- Initial booking confirmation
- 72-hour reminder
- 48-hour reminder
- 24-hour reminder
- Same-day confirmation when required
Performance Expectations
Performance depends partly on lead volume, but the general expectations include:
- Approximately 5 qualified appointments booked per working day
- Approximately 120–130 qualified appointments per month
- Consistent outbound calls and follow-ups
- Fast response times for new leads
- Complete and accurate GoHighLevel records
- Daily submission of performance reports
- Reliable attendance and punctuality
Appointment targets may be adjusted based on the number and quality of leads provided.
End-of-Day Reporting
Your daily report will include:
- Number of calls completed
- Number of conversations
- Number of appointments booked
- Number of deposits collected
- Number of follow-ups completed
- Appointment confirmations completed
- No-shows or cancellations
- Important lead notes
- Problems requiring management support
Requirements
- Previous hands-on GoHighLevel experience is mandatory
- Strong understanding of GoHighLevel conversations, opportunities, pipelines, calendars, notes, tasks, and contact management
- Strong spoken and written English
- Previous appointment-setting, sales, call-centre, or customer-service experience
- Confident and professional phone presence
- Ability to handle objections without sounding aggressive
- Reliable high-speed internet connection
- Quiet and professional working environment
- Reliable computer and headset
- Ability to work Canadian business hours
- Strong attention to detail
- Dependable attendance and punctuality
- Comfortable receiving feedback and having calls reviewed
Applicants without previous GoHighLevel experience will not be considered.
Experience working with med spas, beauty clinics, healthcare offices, dental clinics, home-service businesses, or other appointment-based companies is an asset.
Training
Training will cover:
- Client offers and services
- Call and messaging scripts
- Objection handling
- GoHighLevel workflow and pipeline requirements
- Booking procedures
- Deposit collection
- Appointment confirmations
- Daily reporting requirements
Candidates must successfully complete training, mock calls, and a probationary evaluation before being assigned to live leads.
How to Apply
Please submit the following:
- Your resume
- A short introduction explaining your appointment-setting experience
- A description of your previous GoHighLevel experience
- A 60–90 second voice recording introducing yourself
- Your internet speed-test result
- A photo or description of your computer and headset setup
- Your availability in Mountain Time
- Your expected monthly compensation
Please begin your application with the words “GHL Med Spa Setter” so we know you read the complete posting.
Shortlisted candidates will complete:
- An English communication interview
- A recorded role-play
- A mock inbound lead call
- An objection-handling exercise
- A short GoHighLevel competency test
Job Types: Full-time, Contract
Work Location: Remote
📌 Full-Time Remote Appointment Setter – Warm Med Spa Leads (Colombia)
🏢 Adstract Digital
📍 Colombia