Job OverviewWe are seeking a detail-oriented Brokerage Support Analyst to support daily brokerage operations by managing load information, maintaining accurate system records, and coordinating with carriers and internal teams. This role combines track & trace and brokerage support responsibilities to ensure efficient load execution, timely updates, and compliance with operational processes.Key ResponsibilitiesMonitor and process brokerage requests received through email and internal systems.Track and update load information, ensuring data accuracy and timely status updates.Review, validate, and maintain carrier documentation and operational records.Coordinate with carriers and internal teams to obtain shipment updates and resolve operational issues.Manage carrier accessorial requests, including validation, approval coordination, and system updates.Maintain tracking logs, operational reports,



and load-related documentation.Assign and update driver, dispatch, and load information within operational systems.Identify, communicate, and **escalate** shipment delays, discrepancies, or missing information.Support carrier setup, activation, and data maintenance processes.Process manifest and entry requests while ensuring all operational updates are properly documented.Update financial components related to shipments, including fuel surcharges and approved accessorials.Requirements1 year of experience in logistics, transportation, brokerage, track & trace, dispatching, or a related operations role.English level: B2+ or higher.Strong analytical and problem-solving skills.Proficiency in Microsoft Office, particularly Outlook and Excel.#J-18808-Ljbffr

📌 Dispatcher (Atlántico)
🏢 Lean Solutions Group
📍 Atlántico