Requisition ID: 264591

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the Integral Operations Technology - Fraud, Collections & Systems Reliability Office in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Team

The Fraud, Collections & Systems Reliability Office provides production support for fraud applications and processes.

Description

The Fraud System Specialist ensures the operational stability and effectiveness of fraud detection systems by providing production support for related applications and processes.



This role involves participating in on-call pager rotation, resolving a range of operational and technological problems, and applying financial and technical knowledge to system solutions. The specialist will participate in system implementations, assist with confirming business requirements, and perform testing. The position also serves as a liaison between business and technical teams and is responsible for escalating issues to management as required.

Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Participate in production support, including on-call pager rotation, to address and resolve system issues.
- Resolve simple to moderately complex, multi-faceted operational problems, both independently and collaboratively, to support fraud business line needs.
- Take ownership in resolving small to medium-sized, multi-dimensional operational and tech

📌 Fraud System Associate (Bogotá)
🏢 Scotiabank Global Site
📍 Bogotá