Sutherland is seeking an IT Support Specialist (Tier 1) to serve as the first point of contact for end-users needing technical assistance.
This role will monitor, troubleshoot, and resolve Level 1 issues remotely to keep staff and scholars equipped for success.You will provide remote support for hardware, software, and specialized technology and escalate Level 2/3 issues as needed.
The idóneo candidate has 2+ years of enterprise IT support experience and strong ServiceNow usage skills.
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📌 Remote It Help Desk Specialist (Tier 1) (Bogotá)
🏢 Sutherland
📍 Bogotá
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