Ubiquity's Technical Solutions Architect would be responsible for managing activities that take place during solution ideation, design, and implementation.
This person will directly assist in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture related to any major internal projects with the goal of expanding and improving all current systems and workflows as well as those related to the implementation and integration of Ubiquity's clients' programs.
Given that this person will support the architectural aspects of all application projects in peer IT portfolios, knowledge of all branches of IT in a BPO environment is a must – Telephony, VoIP, Network and Systems Engineering.
Strong communication and presentation skills are necessary as this would be a client‐face role meant to effectively identify technical requirements on any implementation projects, both internal and external.
Responsibilities
Directly assists in the development of a technical solution
Assists other IT teams on solutions and project management
Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity and usability.




Provides analysis and recommendations around information security as necessary
Will provide the solution document including high‐level and low‐level designs for implementation via SRF and Engineering Teams.
Accountable for spearheading project implementations from a technical perceptive
Qualifications and Requirements
Minimum of 6 years of experience in relevant IT Support roles with strong focus on project management
Excellent oral and written communication
Analytical and problem‐solving skills
High attention to detail on how business and technology are meant to work together
Effective interpersonal skills and collaborative management style to include teamwork
Bachelor's degree in Computer Science, Information Systems or equivalent education is a plus
Strong understanding of Telco, Systems Engineering, and Networks in a BPO setting
Proficiency with information technologies in a secure, PCI compliant environment
Efficient in using the entire suite of Microsoft Office applications
Customer/Technical Support experience is welcome
Equal Opportunity Employer
We are an equal opportunity employer and encourage individuals from diverse backgrounds to apply.
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📌 Technical Solutions Architect (Bogotá)
🏢 Ubiquity
📍 Bogotá