Sutherland Integral is seeking an analytical lead for Workforce Analytics to transform operational data into actionable insights.
You will develop automated reports, dashboards, and executive scorecards while partnering with Service Delivery leaders to drive data-driven decisions.
The role requires strong Excel and Power BI capabilities, advanced SQL skills, and experience in a BPO or contact center setting.
You will influence performance through data storytelling and cross-functional #J-*****-Ljbffr