SOFTGIC in Bogotá, Colombia is seeking a Help Desk Assistant to provide first-level technical support, manage incidents, and assist with AI-based automation initiatives.The adecuado candidate has 2–3 years in a Help Desk role, 3–5 years of PHP experience, and solid knowledge of SQL Server, REST APIs, and JSON.
Strong communication and problem-solving skills are essential to meet SLAs and customer needs.
Experience with Jira and Agile methods is a plus.
#J-*****-Ljbffr
📌 Night-Shift Help Desk Specialist — Ai Automation (Bogotá)
🏢 softgic
📍 Bogotá
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