This is a remote position.
AWS Technical Architect (Bogota, Colombia)
We are seeking an experienced
AWS Technical Architect
on behalf of one of our international clients, a leader in customer experience and cloud-based solutions.
This individual will play a strategic role in designing and delivering scalable, secure, and high-performance architectures—particularly focused on
Amazon Connect
and
contact center technologies
.
The AWS Technical Architect will work directly with stakeholders, technical teams, and leadership to define solutions, guide implementations, and ensure technical excellence throughout the project lifecycle.
This is a remote position with collaboration across general teams and projects.
Requirements
Strong experience in
AWS cloud architecture
and services
Hands-on scripting or coding with
Python, Java, C#, .
NET, or Node.js
Deep understanding of
Amazon Connect
architecture and
Contact Flow Design
Experience with
Lambda
,
CloudFormation
,
Lex integration
, and
call routing
Expertise in
CI/CD tools
such as Jenkins, GitLab CI/CD, CodeDeploy




Experience building
API integrations
, especially with
WFM, CRM, and contact center systems
Knowledge of communications protocols such as
WebRTC and SIP
Strong presentation and communication skills with both technical and non-technical stakeholders
Ability to lead enterprise-level technical initiatives with minimal oversight
Advanced English level (C1) – required for communication with international teams
Nice to Have
Experience with
Infrastructure as Code
using
AWS CDK
or
Terraform
Experience setting up
monitoring and logging
for AWS infrastructure
Knowledge of
Salesforce Service Cloud
Familiarity with contact center platforms like
Genesys, Twilio, Avaya, Cisco
Experience with
outbound dialers
and
campaign management
Understanding of
Agile
and
Scrum
methodologies
Certifications:
AWS Developer Associate or Professional
AWS Solutions Architect Associate or Professional
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📌 Aws Technical Architect (Bogotá)
🏢 Xnrsolutions
📍 Bogotá