Accounts Receivable Specialist (UK & US Accounts)
Medellin, Colombia | Posted on 05/07/2026
At Roca Alliances
Our mission is to inspire nearshore outsourcing to Latin America, as our expertise is providing customized services to help companies from the U.S., Canada, and Europe expand their operations through guided entry with our consolidated experience in the Latin American region.
We are an expert recruitment firm, connecting top talent with leading global companies.
We deliver tailored hiring solutions to ensure the perfect match for each role.
With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth.
Our mission is to inspire and help businesses thrive by delivering the right professionals to meet their needs.
Job Description
We are hiring Accounts Receivable Specialist roles
About Roca Alliances
Roca Alliances is a specialized recruitment firm focused onconnecting top-tier talent with leading global technology companies.
We partnerwith innovative organizations worldwide, helping them scale high-performingteams through strategic and tailored recruitment solutions.
This opportunity is with Simpro Group, a general technologycompany dedicated to delivering powerful business management solutions thathelp organizations streamline operations, improve efficiency, and drive growth.Simpro Group is recognized for its collaborative culture, operationalexcellence, and commitment to delivering exceptional customer experiencesacross global markets.
About the Role
As an Accounts Receivable Specialist at Simpro Group, youwill play a critical role in supporting the company's UK and US customerportfolios by driving collections performance, maintaining account accuracy,and contributing to overall cash flow optimization.
You will have end-to-end ownership of a dedicated portfolioof accounts, working closely with internal teams and customers to resolvepayment issues,



reduce aged receivables, and maintain strong businessrelationships.
This role is ideal for finance professionals who aredetail-oriented, proactive, analytical, and comfortable working in fast-pacedinternational environments.
Key Responsibilities
Manage a dedicated portfolio ofUK and US customer accounts with full accountability for collectionsperformance and account health
Maintain accurate aging reports,payment status updates, and account notes within internal systems
Monitor outstanding balances andproactively follow up on overdue accounts
Execute structured outreachstrategies via phone and email to drive timely customer payments
Negotiate payment plans andprofessionally resolve payment delays or issues
Follow established collectioncadences, escalation protocols, and internal processes
Investigate and resolve billingdiscrepancies, disputes, and unapplied cash transactions
Partner with Billing, Sales,Customer Success, and Implementation teams to remove payment blockers
Ensure customer accounts remainaccurate, organized, and up to date
Escalation & Risk Management
Identify high-risk or delinquentaccounts and escape appropriately when needed
Collaborate with leadership andAccount Management teams on strategic resolution plans
Support risk mitigation effortsthrough proactive account monitoring and follow-up
Work closely with AccountManagement teams to align customer communication and account strategies
Provide insights into customerpayment behavior, ongoing disputes, and potential risk indicators




Contribute to processimprovement initiatives across the Order-to-Cash cycle
Meet or exceed key performanceindicators related to collections and account performance
Support reduction of Days SalesOutstanding (DSO) and aging balances
Maintain strong productivity andportfolio management standard.
Join a fast-paced global finance environment wherecollaboration, accountability, and operational excellence contribute meaningful business impact within an international technology company.
Requirements
2–5+ years of experience inAccounts Receivable, Collections, or Order-to-Cash processes
Experience managinginternational customer accounts, preferably UK and US portfolios
Strong understanding of AccountsReceivable processes, aging management, and collections strategies
Excellent written and verbalcommunication skills in English
Proven ability to manage accountportfolios and consistently meet performance targets and KPIs
Experience working with ERPsystems such as NetSuite or SAP
Familiarity with CRM platformssuch as Salesforce
Strong analytical,organizational, and problem-solving skills
Ability to work independentlywhile collaborating effectively with global teams
Detail-oriented and proactivemindset with strong time management skills
Benefits
Competitive salaryin Colombian pesos (COP) +Exciting Commissions
Get paid 35% surcharge on the hourly rate from7pm - 6am (according to the shift scheduled coverage.
Private medical insurance
Be part of an international environment supportingglobal Account Managementand working with our customers throughdynamic rotating schedules between5:00 PM – 2:00AMand3:00 AM – 12:00 PM.
We take care of you at supporting your comfort andsafety,as we provide transportation during the following schedules:
Home pick-up service prior early shifts starting at3:00 AM
Continuous trainingand mentoring
Opportunity to work with aleading global ITcompany
#J-*****-Ljbffr

📌 Accounts Receivable Specialist (Uk & Us Accounts) (Medellín)
🏢 Roca Alliances
📍 Medellín