Location
Barranquilla, Colombia
Celer Cra 79 115
100 OnSite Position

Schedule
Monday to Friday
Availability between 600 a.m. 600 p.m. rotating shifts within this time frame
Full availability within the schedule range is required
Position Overview
We are looking for a Customer Service Representative to serve as the first point of contact for medical providers and members. In this role, you will deliver highquality support through calls, emails, and internal systems while working in a collaborative and fastpaced environment focused on service excellence and professional growth.
Key Responsibilities
Handle a high volume of inbound and outbound calls
Manage customer service emails and support tickets
Resolve access issues and provide requested information
Conduct followup calls with providers and members
Investigate invoices, balances, and claims
Accurately document interactions in internal systems




Support account management and operational projects
Requirements
Minimum 1.5 years of experience in customer service calls and emails
Background in healthcare or insurance preferred but not required
Basic knowledge of systems and office tools
Strong communication and problemsolving skills
Ability to work collaboratively and stay organized
Ability to work independently in an onsite environment
Bolsa de trabajo Colombia ofrecemos puesto de Customer Service Representative para el sector de CallCenter Telemercadeo en la empresa SOLVO S.A.S de Barranquilla. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Customer Service Representative English (Barranquilla)
🏢 Solvo
📍 Barranquilla