EXECUTEL - Bogota, D.C., Capital District, ColombiaWe are seeking a proactive and organized Supervisor to lead a team related with homecare.
This role is key to maintaining service consistency, operational efficiency, and strong client relationships.Key ResponsibilitiesOversee daily performance and attendance of coordinators, intake agents, and HR assistants.Track and report key performance indicators (KPIs) related to service quality, responsiveness, and compliance.Provide ongoing coaching and development to improve team performance.Serve as the primary point of contact between the team and Executel's Operations Manager.Facilitate collaboration between operations, recruitment,



and client contacts.Assist in resolving escalations and maintaining workflow efficiency.Required QualificationsMinimum 1 year of supervisory experience in administrative, healthcare, or BPO environments.Strong leadership, communication, and organizational skills.High proficiency in English (C1 level).
Familiarity with homecare coordination or HR support functions is preferred.Ability to manage remote client interactions.Currently living in Bogota.Are you ready to lead a dynamic team and make a meaningful impact in the homecare sector?
Apply today and join Executel in delivering exceptional service and operational excellence.Seniority levelMid-Senior levelEmployment typeFull-timeIndustriesTechnology, Information and Internet
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📌 Supervisor – Homecare Services Account | On-Site Bogotá
🏢 EXECUTEL
📍 Bogotá