About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience.
Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.
Today, Xerox is continuing its legacy of innovation to deliver client‐centric and digitally‐driven technology solutions and meet the needs of today's global, distributed workforce.
From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients.
At Xerox, we make work, work.
Learn more about us at .
Lexmark a Subsidiary of Xerox Corporation
Overview
The legal entity, Xerox is an information services technology company that has continually redefined the workplace experience for more than 100 years and is currently seeking a Client Delivery Support (CDS).
As a Client Delivery Support (CDS) professional, you will be responsible for managing day‐to‐day service delivery, customer operations, and ensuring service excellence aligned with contractual agreements while driving high customer satisfaction.
Benefits We Offer
A culture that offers flexibility and a healthy work‐life balance




Collaborative and inclusive work environment
What You'll Do
Manage daily operations of post‐implementation managed services and customer accounts
Oversee install base accuracy, hardware orders, consumables, and billing processes
Monitor performance metrics and ensure SLA compliance through reporting and escalation management
Maintain strong communication with clients and manage action logs and service reviews
Collaborate with internal teams and partners to resolve issues and improve service delivery
Ensure and control account profitability and operational cost
What You Need To Succeed
Bachelor's degree or technical studies in Administration, Systems, or related field
4+ years of experience in service delivery, operations, or customer‐facing roles
Strong communication skills and ability to manage multiple stakeholders
Experience with reporting, data analysis, and performance metrics tracking
Knowledge of tools such as MS Office, CRM systems (e.g., D365/Salesforce), and Power BI is a plus
How We Set You Up For Success
Access to tools and systems required for effective service delivery
Continuous learning and collaboration in a general team environment
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📌 Client Delivery Support (Bogotá)
🏢 Xerox
📍 Bogotá