Position Summary
We are seeking a seasoned Recruitment Lead to help direct our Bogota recruitment team.
In this role, you will spearhead high-level strategic hiring initiatives across all levels, ensuring our recruitment practices closely align with the company's objectives.
Please note that proven leadership experience and a strong background in recruiting within the BPO industry are strict requirements for success in this role.
Responsibilities
Lead and mentor a team of Recruitment Specialists, fostering a collaborative, high-performance team culture through regular 1:1 coaching, skill-development sessions, and continuous feedback
Partner with the Recruitment Manager to drive departmental strategy, optimizing workflows to meet complex organizational objectives while maintaining peak team engagement
Execute data-driven leadership by monitoring KPIs, managing departmental budgets, and auditing recruitment trackers to ensure operational excellence
Maintain excellent collaboration and working relationships with support areas
Work with the Recruitment Marketing team to align business needs and ensure a healthy, consistent candidate pipeline
Manage multiple recruitment processes simultaneously and maintain accurate records for both Staff and Associate vacancies
Demonstrate exceptional discretion and sound judgment when handling HR affairs, including resolving disputes and interpreting organizational policies




Actively champion the Horatio culture and values within the team and ensure it is reflected in all professional interactions with team members, candidates and stakeholders
Required Skills/Abilities
Exceptional near-native English communication skills
Proven expertise in BPO recruitment, demonstrating a deep mastery of high-volume metrics and industry speed
Strategic leadership aptitude with the ability to scale operations and mentor professional recruiters
Demonstrated strategic leadership mindset to effectively support, scale, and optimize the team's recruitment efforts
Proven experience leading stakeholder meetings, presenting recruitment progress, and collaborating on target candidate profiles
Superior ability to deliver results under pressure within a fast-evolving work environment
Strong level of influence and negotiation skills
Demonstrated discretion, good judgment, and adaptability in various situations
A demonstrated ability to build and maintain positive working relationships
Proficient in utilizing diverse candidate sources and ATS
Education and Experience
5+ years of comprehensive experience in recruitment or talent acquisition roles
4+ years in dedicated leadership positions, specifically within the BPO sector
Professional in Psychology, Business Administration, or relevant fields
Experience recruiting staff and administrative roles, including manager and director-level positions
This is an on-site role in Bogota.
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📌 Recruitment Lead (Bog) (Bogotá)
🏢 Horatio
📍 Bogotá