Job Description
As an Enterprise Content Management (ECM) Lead, you will own and evolve O-I's global OpenText platform, ensuring its performance, scalability, and reliability across regions.
You will lead a small, distributed team while partnering with business and IT stakeholders to deliver enterprise-grade content management solutions.
Why this role matters
This role plays a critical part in enabling secure and scalable management of enterprise content globally.
You will directly influence how information is structured, accessed, and governed across the organization.
Key Accountabilities
Lead and enhance the general ECM platform with a focus on OpenText technologies
Act as escalation point for complex technical issues
Design and implement scalable ECM solutionsEnsure platform availability, performance and security
Lead incident management and root cause analysis
Lead and develop a team of 3 offshore ECM specialists
Collaborate with business and IT stakeholders to define requirements
Lead ECM projects including upgrades, integrations and migrations
Ensure compliance with security and data governance standards
Drive continuous improvement of support and delivery processes
Qualifications
Bachelor's degree in Computer Science, Information Systems, related field, or equivalent professional experience.
7+ years of IT experience, including Enterprise Content Management platforms.
4+ years of hands‐on experience with OpenText technologies (e.g., Content Server, Extended ECM, Archive Center, integrations).
Experience leading or coordinating distributed/offshore teams.
Experience supporting enterprise‐scale platforms in a global environment.




Strong analytical and problem-solving skills.
Fluent in English.
Ability to collaborate effectively with global stakeholders across regions and functions.
Experience with ECM integrations (e.g., SAP, APIs, other enterprise systems).
Knowledge of data governance and records management practices.
Additional Information
We are an equal opportunity employer and welcome applications from all qualified candidates, including people with disabilities.
We provide a flexible work arrangement, requiring employees to be on‐site at our office in Centro Comercial Viva, Envigado for 2 days per week, with the remaining 3 days working from home.
Reports to
Global Collaboration Services Manager.
Travel
Less than 10%.
Hybrid Work Model
We provide a flexible work arrangement, requiring employees to be on‐site at our office in Centro Comercial Viva, Envigado for 2 days per week, with the remaining 3 days working from home.
EEO Statement
All your information will be kept confidential according to EEO guidelines.
Equal Opportunity Employer
O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at ****** and let us know the nature of your request and your contact information.
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