One of our trusted consulting partners is recruiting for the following role:Senior Operations Manager – BilingualMedellín | Hybrid | Monthly Travel to the U.S.We are currently seeking a Senior Operations Manager – Bilingual to take on a highly strategic executive leadership role, working closely with the CEO and overseeing operations across multiple companies and business lines.We are looking for a true operational integrator: someone capable of aligning teams, processes, priorities, and execution within dynamic, fast-paced, and growth-oriented environments.This is not a role focused on managing day-to-day operations only.This is a role focused on building structure, driving accountability, and creating real operational scalability.About the companyWe are a business platform focused on scaling service-based companies and operationally intensive businesses.Our organization currently operates businesses related to:BPO and customer service operationsHospitality & resort servicesMulti-site service-based businessesOur organization is characterized by being: Results-oriented, Highly dynamic, Growth-focused, Execution-driven, Focused on building long-term structure, efficiency, and scalability.What Will You Do in This Role?
Align operational execution across multiple business units and leadership teams.Ensure strategic priorities and operational initiatives remain coordinated and on track.Build organizational structure, operational standards, and accountability systems.Optimize processes, workflows, and operational efficiency.Lead managers and cross-functional teams.Implement KPIs, dashboards, and operational scorecards.Drive productivity, consistency,



and scalability.Oversee automation initiatives and continuous improvement efforts.Coordinate operations between Colombia and the United States.Translate strategy into execution.What Type of Profile Are We Looking For?
Highly organized and execution-orientedStrategic, yet hands‐onCapable of leading multiple initiatives simultaneouslyStrong in analytical thinking and decision‐makingComfortable operating in high‐growth and constantly evolving environmentsExperienced in building structure and operational alignmentAble to drive accountability, discipline, and operational follow‐through across teams7+ years of senior operational leadership experience.Experience managing multi‐site operations, multiple business units, or complex teams.Experience within industries such as:Property managementService logisticsNearshore / offshore companiesColombia–U.S. operationsExperience leading managers and cross‐functional leadership teams.Strong expertise in KPIs, operational metrics, and process optimization.Fully fluent English and Spanish (mandatory requirement and evaluated throughout the selection process).
Availability to travel to the United States approximately one week per month.Hybrid work modelSalary: COP $8,000,000 – $10,000,000 (negotiable based on experience and seniority)Annual performance bonusOpportunity for long‐term growth and regional/international exposureThis role requires someone with a high level of ownership, structured thinking, and strong execution capabilities.If your background has been focused exclusively on tactical or administrative operations, this position is likely not the right fit.
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📌 Senior Operations Manager – Bilingual (Medellín)
🏢 Talent Hub LATAM by Talogy
📍 Medellín