Auxis is seeking a bilingual IT Service Desk professional to deliver first‑line support to end users across regions. You will log incidents, perform basic diagnostics, and document resolutions in Service Now.
The role emphasizes customer satisfaction, knowledge management, and adherence to ITIL processes. Requirements include 1–3 years in technical support, proficiency in English and Spanish, and familiarity with Microsoft 365, Active Directory, and ITSM tools.
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📌 Bilingual IT Service Desk Analyst – First Line Support (Colombia)
🏢 Auxis
📍 Colombia
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