Sutherland is hiring Family Care Agents to deliver customer service and basic technical support for streaming subscribers through phone and chat channels. You will assist customers with inquiries, troubleshoot basic issues, and represent two leading entertainment brands.
The role starts with paid training, shifts Monday to Friday, and after one month you will transition to a hybrid schedule: 2 days work-from-home and 3 days on-site, totaling 42 hours per week with two consecutive days off.
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📌 Streaming Support Agent: Customer Care & Tech Help (Hybrid) (Bogotá)
🏢 Sutherland Global Services SGS
📍 Bogotá
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