Ringover is seeking a Bilingual Technical Advance Support to act as the final escalation point for complex voice, messaging, and API-driven issues on the Ringover cloud platform. You’ll troubleshoot, inspect logs and JSON payloads, and collaborate with Software Engineering to isolate defects and ship fixes.
Split time between reactive case work and proactive platform improvements, including Grafana dashboards and alert rules, while communicating clearly in English with customers and internal
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📌 Remote Bilingual SaaS Advanced Tech Support Specialist (Bogotá)
🏢 Ringover France
📍 Bogotá
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