Revenue Recovery Specialist in Bogota, Colombia, Remote
Revenue keeps healthcare running. As a Revenue Recovery Specialist at Pharmbills, you’ll help U.S. healthcare providers reclaim underpayments, resolve denials, and improve reimbursement processes — so providers can focus on patients while the financial side is handled precisely.
? Because when revenue flows, care keeps moving.
Why You’ll Love This
- ✅ Stable, long-term engagement with growth paths.
- ✅ Opportunity to support top U.S. healthcare organizations and gain deep domain experience.
- ✅ Full onboarding and ongoing training — we set you up for success.
- ✅ A professional, supportive international team that values your expertise.
What You’ll Do
- ✔️ Analyze accounts to identify underpayments, denials, and missed charges.
- ✔️ Prepare and submit appeals, claim corrections, and follow-ups with payers and clearinghouses.
- ✔️ Reconcile payments, post adjustments, and ensure accurate account records.
- ✔️ Communicate with payer representatives and, when required, with patients to clarify balances and resolve discrepancies.
- ✔️ Track recovery metrics, identify trends, and recommend process improvements to reduce future revenue leakage.
- ✔️ Use CRM, billing systems, and Excel to document actions and maintain clear audit trails.
What You Bring / What You’ll Need
- ✅ Prior experience in revenue recovery, claims follow-up, denials management, or collections (healthcare/insurance experience is a strong plus).
- ✅ Technical comfort with Microsoft Excel and experience with EHR/billing/CRM software or clearinghouse platforms.
- ✅ Detail-oriented mindset and strong organizational skills for managing multiple accounts.
- ✅ Problem-solving attitude and persistence to drive complex recoveries to resolution.
- Clear Communicator: You explain financial matters concis