Twilio is hiring a Technical Support Expert 2 to support customers using the Twilio platform and APIs. You will act as the voice of Twilio to customers and partners within the Accounts & Billing team, handling routine requests and escalating complex issues as needed.
The role requires 3+ years of experience, English fluency, and strong problem-solving skills. This is a remote position based in Colombia with occasional travel for in-person meetings.
📌 Remote Technical Support Expert II (Colombia)
🏢 Sway Ventures
📍 Colombia
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