IT SECURITY ANALYST

Location: Bogotá, Airport area - Av. El Dorado

Work model: Hybrid (3 days onsite, 2 days WFH)

English: Advanced level required

We are looking for an experienced Information Security Analyst to join a dynamic and fast-paced security operations environment. The idóneo candidate will have a strong background in IT Service Delivery, Security Operations, and stakeholder management, with the ability to drive compliance, operational excellence, and continuous improvement initiatives.

Key Responsibilities

- Manage and improve Security Services delivery aligned with SLAs, KPIs, and business objectives.
- Act as the main point of contact between stakeholders, service consumers, and security teams.
- Coordinate onboarding activities, deployment timelines, and cross-functional communication.
- Monitor security service performance, compliance metrics, and SIEM/security tool coverage.
- Conduct service review sessions, prepare executive-level reports, and support continuous improvement initiatives.




- Collaborate with internal teams and external partners to optimize security operations and resolve escalations.
- Maintain security documentation, compliance tracking, and operational reporting.

Qualifications & Experience

- Bachelor's degree in Information Security, Computer Science, IT, or a related field.
- 3+ years of experience in IT Service Delivery and/or Security Operations.
- Experience working in security-focused environments with strong understanding of ITSM processes.
- Proven experience managing service delivery processes, stakeholder communication, and operational performance.
- Strong knowledge of incident management, security governance, compliance monitoring, and service transition management.
- Excellent analytical, organizational, and communication skills.
- Advanced English communication skills are mand

📌 IT Security Analyst - Bogota (Bogotá)
🏢 SERVICIO INFOTREE
📍 Bogotá