Auxis seeks a Senior Service Desk Analyst to join our IT support team in Bogotá. You will provide Tier 1 technical support across a 24/7/365 desk, handling incidents and requests with a focus on high customer satisfaction.
The role requires bilingual English/Spanish communication, mentorship of junior analysts, and strong documentation in ServiceNow. You will troubleshoot hardware, software, and network issues on macOS and Windows, contribute to Knowledge Base articles, and handle
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? General 24/7 IT Service Desk Analyst - Bilingual EN/ES (Bogotá)
? Auxis
? Bogotá
📌 Global 24/7 It Service Desk Analyst Bilingual En/Es (Bogotá)
🏢 Importante empresa
📍 Bogotá
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