Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions.

The Role

We’re looking for a hands-on Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound sales engine while raising the quality and consistency of how our entire sales floor sells. You will lead this function, strengthen the systems and processes behind it, coach the team, and ensure every qualified opportunity is managed with discipline and urgency. You will also help establish stronger sales standards across the organization through coaching, performance management, process improvement, and the thoughtful use of sales technology.

This is a builder’s role, not a caretaker’s. You will have a team, a modern sales tech stack, and clear revenue and performance targets tied directly to your ownership.

Salary: PHP 90,000 to PHP 110,000 per month, plus On-Target Earnings (OTE) Schedule: Pacific Time Responsibilities What You’ll Own: Team Leadership Manage and develop the inbound follow-up team, including SDRs and Sales Associates

Conduct regular 1:1s, coach performance, and hire as the team scales

Own the pairing model between Sales Associates and Account Executives

Establish cadence standards, ownership rules, and CRM hygiene expectations

Manage the Sales Trainer and own onboarding and ramp-up for all new sales hires Follow-Up and Mid-Funnel Conversion Design, write, and A/B test follow-up sequences across email and chat

Use reply rate, re-engagement rate, and conversion as your primary scorecards

Build and manage the no-show recovery motion for cancellations and missed demos

Turn missed and cancelled demos into rebooked conversations

Build and run reactivation campaigns for aged and closed-lost opportunities

Reduce stage-to-stage drop-off across the funnel, beginning with the weakest-performing stage Channel Partner Lead Management Oversee the handling of leads and opportunities generated through channel partnerships

Establish clear ownership, follow-up,



and reporting standards for partner-sourced opportunities

Track channel partner performance and evaluate its effectiveness as a source of new business Sales Quality and Coaching Review recorded calls and demos using a written sales scorecard

Maintain a fixed monthly call-review coverage target for every representative

Coach Account Executives on discovery, objection handling, urgency, and securing second calls

Run regular calibration sessions to ensure consistent scoring and coaching standards

Join live deals when a representative needs support moving an opportunity forward Knowledge and Compliance Own the sales knowledge base as the company’s single source of truth

Maintain the content that powers our AI sales chat assistant

Establish a regular review cadence so customer-facing information remains accurate and current

Ensure claims made by sales representatives and automated channels are accurate and compliant What You’ll Be Measured On Demo no-show and cancellation recovery rate

Customer response-time SLA

Deal conversion rate

Sales cycle length

Average contract value per deal

Follow-up reply rate

Touches-per-deal compliance

Second-call booking rate

Stage-to-stage funnel conversion

Demo-to-close rate

Revenue recovered from aged and closed-lost pipeline

Call scorecard coverage, including documented coaching feedback for every representative Requirements Requirements At least 4 years of experience in inside sales, sales development, revenue operations, or a similar commercial role

At least 2 years of experience managing or coaching a sales team

Proven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance

Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion

Experience coaching sales representatives on discovery, objection handling, urgency,



and deal progression

Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback

Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels

Strong CRM discipline and experience working with platforms such as HubSpot or Salesforce

Comfortable using data to diagnose funnel problems, set targets, and manage performance

Strong written and verbal English communication skills

Willingness and ability to work Pacific Time hours Preferred Experience managing both SDRs or Sales Associates and Account Executives

Experience owning sales onboarding, training, and rep ramp-up programs

Experience building no-show recovery, closed-lost reactivation, or aged-pipeline campaigns

Familiarity with AI-enabled sales tools, conversation intelligence, and sales automation platforms

Experience working in a high-growth startup, SaaS, staffing, outsourcing, or technology-enabled services company

Experience managing leads generated through channel partnerships

Familiarity with compliance, sales claims management, and maintaining a customer-facing knowledge base What Success Looks Like You are a strong fit for this role if you are a hands-on operator who can coach people, build systems, analyze performance, and personally step into the work when needed. You should be comfortable moving between strategy and execution, whether that means reviewing a dashboard, rewriting a follow-up sequence, coaching an underperforming representative, or helping an Account Executive move a difficult deal forward. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary: PHP 90,000 to PHP 110,000 per month, plus On-Target Earnings (OTE)

📌 Inside Sales Manager (Colombia)
🏢 Wing Assistant
📍 Colombia