We are seeking a motivated and results-driven Inside Sales Consultant to join our growing motorcoach company. This role is responsible for following up on inbound leads / existing quotes, gathering feedback on open quotes, and converting inquiries into confirmed reservations.

The adecuado candidate is an excellent communicator, highly organized, and comfortable working in a fast-paced, customer-focused environment. This position plays a critical role in driving revenue and delivering an exceptional customer experience from first contact to booking.

Working Hours: 10:00 AM – 6:00 PM EST

Key Responsibilities

- Lead / Quote Follow-Up & Conversion
- Follow up on existing quotes at pre-determined times
- Engage prospects to understand trip details, needs, and decision timelines
- Convert qualified leads into booked reservations

- Customer Relationship Management

- Build rapport with schools, corporate clients, tour groups, and private customers




- Maintain consistent communication throughout the sales cycle
- Provide professional, friendly, and knowledgeable service

- Objection Handling & Closing

- Address customer questions regarding pricing, availability, and safety
- Reinforce company value propositions (safety record, reliability, service quality)
- Proactively close sales and secure deposits

- Lead Management & CRM Tracking

- Maintain accurate records of all interactions in CRM system
- Track lead status, follow-ups, and conversion outcomesEnsure no opportunities fall through the cracks

- Feedback Collection & Continuous Improvement

- Gather feedback from lost or inactive leads
- Identify trends in objections or lost business
- Provide insights to management to improve pricing, service, and sales strategy

📌 Inside Sales Consultant (Colombia)
🏢 Medium
📍 Colombia