Key Responsibilities
Maintain, organize, and update digital client files within our cloud-based case management software.
Manage attorney calendars, schedule depositions, client meetings, and mediations, and track strict court deadlines.
Act as a primary point of contact via phone and email; conduct initial client screenings, collect basic intake information, and route inquiries appropriately.
Order, track, and follow up on essential case records (medical records, billing statements, police reports, and insurance details).
Handle e-filing with courts, draft standard administrative correspondence, manage digital mail, and assist with basic invoice or billing entry.
Requirements
Advanced English proficiency (C1 or higher).
Availability to work on site in Medellin.
Minimum of 1-2 years of experience in an administrative/legal role.
High proficiency with cloud-based collaboration tools (e.g., Zoom, Slack, Microsoft Teams, SharePoint, or Google Workspace) and digital phone systems.




Hands-on experience with legal case management software (e.g., Clio, Filevine, Smokeball, or similar platforms).
Exceptional written and verbal communication skills with a professional, empathetic phone demeanor.
Laser-sharp attention to detail and the ability to prioritize tasks independently without direct daily supervision.
Preferred Qualifications
Prior experience working in a Personal Injury law firm (plaintiff or defense).
Understanding of the medical records collection process, medical terminology, and requesting balances/liens.
Experience communicating with auto insurance adjusters to open claims, check coverage limits, or request property damage updates.
Benefits
Full-time Colombian employment contract.
Colombian public holidays.
Vision care allowance.
Prepaid medical coverage through SURA.
Longevity bonuses.
And much more!
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📌 Legal Assistant (Us Experience) (Medellín)
🏢 Provana
📍 Medellín