Holcim Americas Digital Center is seeking an ITSM Digital Process Engineer to drive automation and analytics across ITSM ecosystems.
You will design and maintain automation rules in Jira and ServiceNow, build data pipelines for BigQuery, and own BI dashboards in Looker Studio and Qlik Sense.You will collaborate with integral teams, ensure data integrity, and push AI-assisted improvements across change management, approvals, and release workflows.
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