Blackboard is seeking a Technical Support I to manage the resolution of technical issues for a distinct set of customers, including system administrators using Blackboard's LMS.
The position involves troubleshooting complex web applications and requires strong analytical and communication skills.Candidates should have 2-4 years of experience in enterprise product support, with a solid understanding of system and database administration principles.
Fluency in English at the CEFR B2 level or above is essential.
#J-*****-Ljbffr