Chapinero, Colombia | Posted on 07/29/2026We are seeking an experienced Microsoft Dynamics 365 Sales Solutions Leader to spearhead business development, solution consulting, and enterprise-level CRM transformation initiatives.This role will drive customer success from pre-sales through implementation and serve asa trusted advisor to customers pursuing digital sales and customer engagementKey Responsibilities:Business Consulting & Requirements DefinitionUnderstand customer sales, marketing, and customer engagement processes and identify transformation opportunities.Lead requirements gathering sessions and translate business needs into DynamicsFacilitate workshops with business stakeholders, end users, and executive sponsors.Define solution scope, roadmap, and implementation strategy for enterprise customers.Coordinate business consultants, functional consultants, solution architects, developers, and customer stakeholders.Manage project scope, schedule, budget, risks, and customer expectations.Ensure successful project delivery while maintaining high customer satisfaction.Solution Delivery & Support GovernanceOversee Dynamics 365 Sales deployment, integration, testing, and adoption activities.Establish support and operational governance models.Coordinate integral teams across multiple regions and time zones.Serve as an escalation point for critical customer issues and delivery challenges.RequirementsRequired Qualifications:Experience8+ years of experience in CRM consulting,



enterprise application implementation,5+ years of hands-on experience with Microsoft Dynamics 365 Sales projects.Proven experience leading enterprise CRM implementation projects.Strong background in business process analysis, requirements definition, andExperience in consulting firms, system integrators, or enterprise software providers preferred.Microsoft Dynamics 365 ExpertiseDeep understanding of Microsoft Dynamics 365 Sales capabilities andExperience with:Experience with:Lead-to-Opportunity ManagementAccount & Contact ManagementForecasting & ReportingPower Platform (Power Apps, Power Automate)Experience integrating Dynamics 365 with Microsoft 365, Teams, Power BI, and ERP systems.Familiarity with Microsoft Azure ecosystem and Copilot for Dynamics 365 is highlyLeadership & CommunicationStrong consulting and executive presentation skills.Ability to engage with C-level stakeholders and business leaders.Demonstrated project leadership and customer-facing experience.Strong negotiation, problem-solving, and team leadership capabilities.Language & AvailabilityProfessional-level English communication skills.Ability to work effectively across multiple time zones.Preferred QualificationsPMP, Agile, or Scrum certifications.Knowledge of manufacturing, distribution, logistics, or professional services industries preferred (not required).
Critical Capability Gaps This Role Will FillEnterprise CRM solution architecture and requirements definitionDynamics 365 delivery leadership and best practicesGlobal support and operational governance for Dynamics 365 environment
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📌 Microsoft Dynamics 365 Sales Solution Lead 1807 (Sucre)
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