Location: Bogotá, Bogota, Colombia (Hybrid)
Key Responsibilities
Perform initial merchant data entry across multiple internal systems, CRMs, and payment platforms with a strong focus on accuracy and data integrity.
Build and configure new merchant records across gateways, processors, mobile payment solutions, wireless terminal activations, and software data sheets.
Configure payment gateways, POS integrations, hosted payment pages, tokenization, recurring billing, and terminal deployments.
Execute test transactions and validate end-to-end payment flows prior to merchant go‐live.
Request creation of new pricing tables and update backend systems as required.
Complete basic and advanced data entry tasks for merchant registration and onboarding requests.
Review and manually process automated onboarding records that fail automation workflows.
Ensure the highest level of quality and accuracy for merchant processing accounts, pricing configurations, and equipment provisioning.
Review application pricing and escalate unusual or non‐standard pricing items while balancing business needs and partner relationships.
Complete pre‐underwriting KYC/KYB checks using third‐party tools (e.g., LexisNexis, GIACT).
Verify merchant information and documentation to support underwriting and risk assessment.
Ensure proper configuration aligned with PCI and data security best practices.
Research, identify, and resolve onboarding and system issues, ensuring timely and effective resolution.
Investigate transaction, integration, and configuration issues and elevate when required.
Monitor the main team inbox and respond to internal inquiries and escalations from various departments.




Submit shipment orders for equipment deployment, including billing and shipping details.
Coordinate merchant go‐live readiness and ensure all systems, pricing, and configurations are aligned.
Partner with Sales, Risk, Compliance, Engineering, and Operations to support merchant onboarding and escalations.
Maintain documentation and ensure consistency across onboarding processes.
Contribute to process improvements and workflow optimization initiatives.
Support additional tasks and projects as assigned by management.
Qualifications
3+ years of experience in technical onboarding, implementation, solutions engineering, or a similar role.
Strong understanding of REST APIs, JSON, webhooks, and authentication methods (OAuth, API keys).
Experience with payment processing, e‐commerce platforms, or fintech integrations.
Ability to communicate complex technical concepts to both technical and non‐technical audiences.
Strong project management and organizational skills.
Key Competencies
Technical problem solving and analytical thinking.
Customer‐centric mindset with strong communication skills.
Attention to detail and process orientation.
Ability to manage multiple onboarding projects simultaneously.
Continuous improvement and automation mindset.
Nuvei is an equal‐opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.
The team at Nuvei is comprised of a wealth of talent, skill, and ambition.
We believe that employees are happiest when they're empowered to be their true, authentic selves.
So, please come as you are.
We can't wait to meet you.
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📌 Technical Merchant Boarding (Bogotá)
🏢 Nuvei
📍 Bogotá