04 ago
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Loophq
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Colombia
About Loop
Loop is an agentic restaurant intelligence software that augments the back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands - bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India.
Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline.
Loop has built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others.
What you will do
This is a post-sale ownership role. You carry a book of multi-unit restaurant and franchise accounts and you are accountable for their adoption, results, retention, and growth.
- Own a portfolio of accounts from go-live onward. Run implementation and onboarding, get each product configured against the customer's channels and bank feeds, and confirm the numbers reconcile before you call it live.
- Turn messy operational and financial data into decisions an operator will act on. Build the recurring business reviews, quantify dollars saved and recovered, and walk owners and CFOs through where they are leaking revenue and what to do about it.
- Monitor account health continuously. Catch risk early from usage, escalations, and renewal timing, then run the save motion: diagnose the real issue, coordinate the fix across product and engineering, and rebuild the value case with the cu
📌 Consultant - Bain, Mckinsey, Boston / BCG (Colombia)
🏢 Loophq
📍 Colombia