Responsibilities

- Manage an assigned end‑to‑end B2B accounts receivable portfolio, utilizing advanced collection methodologies to maximize recovery and reduce past‑due percentages.
- Directly monitor, drive, and optimize the performance of our AI partner for Collections, ensuring automated workflows and AI contact strategies are executing correctly.
- Maintain a proactive approach to identifying high‑risk or deteriorating accounts early, providing timely visibility and actionable insights to the Risk Team.
- Act as a central point of contact to navigate and collaborate seamlessly with internal functions working closely with Collections, including Go‑To‑Market (GTM), Customer Support, Accounting, and Payment Application.
- Proactively drive and manage relationship workflows with external collection agencies and oversee preliminary legal matters regarding non‑performing accounts.
- Work independently and rigorously adhere to established financial processes, credit policies, and operational guardrails.
- Execute high‑level executive outreach via phone, email, and chat. Maintain a strict, target‑driven follow‑up cadence to ensure tasks, commitments, and payments are performed exactly on time.
- Investigate root causes for non‑payment, verify funding sources,



and build data‑driven business cases for account write‑offs or payment restructures.

Requirements

- Minimum of 2 years of proven, verifiable experience in Collections or Accounts Receivable, ideally within a fast‑paced fintech, banking, or corporate B2B sector.
- Professional fluency in English and Spanish is mandatory (both written and spoken) to support international corporate accounts and stakeholders.
- Exceptionally disciplined, proactive, and focused, with a strong internal drive to meet tight deadlines and handle complex objections.
- Strong foundational understanding of corporate liquidity, and financial risk mitigation.
- Advanced skills in Microsoft Excel/Office Suite; comfortable adopting, auditing, and managing AI‑driven systems and CRM/Collections databases.
- Bachelor’s or Associate’s degree in Finance, Accounting, Business Administration, or a related field.
- Proven ability to work independently under pressure while maintaining meticulous attention to detail and zero oversight on daily follow‑ups.
- Location Requirement: This role is based out of Bogotá, Colombia, and is a full‑time hybrid position where it is required to come into our office in the Parque de la 93 area (2–3 days/week).

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📌 Bilingual Collections, Accounts Receivable Specialist (Bogotá)
🏢 Jobtailor
📍 Bogotá