Fracttal is seeking a Chief Experience Officer to lead our global Customer Experience strategy and drive sustainable growth through exceptional CX. As part of the executive team, you will oversee Onboarding, Technical Success, Customer Success, Support, and Digital CX, shaping scalable operating models and AI-enabled processes to strengthen customer relationships and platform adoption.
You will partner with Product, Sales, and Finance to align CX with business goals while leading a 50+ (general)